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Privacy Policy

Overview
This Privacy Policy describes how PBW Foods (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from pbwfoods.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Agreement
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy
We may update this Privacy Policy occasionally, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps that applicable law requires.

How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected personal information about you from various sources, as set out below. The information that we collect and use varies depending on how you interact with us.

   In addition to the specific uses set out below, we may use the information we collect about you to:
   - Communicate with you.
   - Provide the Services.
   - Comply with legal obligations.
   - Enforce terms

What Personal Information We Collect
   The types of personal information we obtain about you depend on how you interact with our Site and Services. This may include:
   - **Contact details**: Name, address, phone number, email.
   - **Order information**: Name, billing address, shipping address, payment confirmation.
   - **Account information**: Username, password, security questions.
   - **Shopping information**: Items you view, put in your cart or add to your wishlist.
   - **Customer support information**: Information you include in communications with us.

Information We Collect through Cookies
We collect certain information about your interaction with the Services through cookies, pixels, and similar technologies. This includes device and browser information, IP address, and details about your interaction with the Services.

Information We Obtain from Third Parties
We may obtain information about you from third parties such as vendors and service providers. This may include:
   - Payment processors collecting payment details.
   - Vendors supporting our Site and services.
   - Third-party tracking technologies.

How We Use Your Personal Information
We use your personal information to:
   - Provide products and services, such as processing payments, fulfilling orders, and enabling returns.
   - Market products and services.
   - Detect fraud and ensure security.
   - Communicate with you.

Cookies
We use cookies on our Site to improve and power our Services, remember your preferences, and run analytics. You may opt out of cookies, but this may impact your user experience.

How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
    - With vendors providing services on our behalf.
    - With business and marketing partners.
    - When you consent to sharing with third parties.

Disclosure of Information in the Past 12 Months
In the past 12 months, we have disclosed personal information in categories such as:
    - Identifiers (name, contact details).
    - Commercial information (order and account details).
    - Internet activity (Usage Data).

User-Generated Content 
Any content you post in public areas of the Site will be public and accessible by anyone. We are not responsible for how third parties may use this information.

Third Party Websites and Links
Our Site may include links to third-party websites. These sites have their own privacy policies, and we are not responsible for the content or practices of such sites.

Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us to have it deleted.

Security and Retention of Your Information
We take measures to secure your personal information but cannot guarantee complete security. We retain your information as long as necessary to fulfill our obligations, provide the Services, and comply with legal requirements.

Your Rights and Choices
Depending on your location, you may have rights such as the right to access, delete, or correct your personal information. You may also opt out of certain processing activities.

International Users
Your personal information may be transferred, stored, and processed outside your country. We use recognized transfer mechanisms to safeguard your information.

Complaints
If you have complaints about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

Contact Us
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

    PBW Foods Customer Care
    Email: care@pbwfoods.com
    Phone:   +91 9773729921 / ) + 0124 408 3369 
    Address: PBW Foods, Building # 5, Epitome GF, DLF Cyber City Rd, DLF Phase 3, Sector 24, Gurugram, Haryana 122002